Shipping policy

Shipping Policy

At OZKA HOME, we are committed to delivering your orders as quickly and efficiently as possible.

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time
Estimated delivery times vary depending on the destination and shipping carrier:

United States: 5–15 business days

Please note that delivery times are estimates and may be affected by holidays, weather conditions, customs processing, or carrier delays.

Shipping Costs
Shipping costs are calculated at checkout and displayed before completing your purchase.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.

Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect or incomplete addresses.

Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us at kagangenc@gmail.com within 7 days of delivery or the expected delivery date.

kagangenc@gmail.com

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Shipping policy

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